GENERAL TERMS AND CONDITIONS

Stand: 09 January 2019

Terms and conditions

Contractors

Based on these Terms and Conditions (Terms and Conditions), between the customer and

Vio Vino – Wine Import & Trade e.K. Represented by Uwe Krummenoehler Address: Scheffelstrasse 10 77833 Ottersweier Tel: + 49 (0) 7223 – 9150891 Fax: Fax + 49 (0) 7223 – 9150890 E­Mail­Address: Info @ Vio-­Vino.eu

Commercial Register: Mannheim Trade Register Number: HRA706770 VAT number: DE 297 316 167, referred to below as provider, the contract is concluded.

Subject matter

Through this contract, the sale of new goods and services from the import sector will be­/Export, storage and trade of/wine and wine products, as well as delicacies and gift items related to the topic of enjoyment, as well as related services via the Online­Shop The provider. Due to the details of the respective offer, reference is made to the product description of the offer page.

Contract

The contract is used in e-commerce via the Shop­System Or other remote means of communication such as E­Mail, telephone, fax and, if applicable, contact forms. The offers presented constitute a non-binding invitation to submit an offer by the customer order, which the provider can then accept.

The order process at the conclusion of the contract includes Shop­System The following steps:

  • Selection of the offer in the desired specification (number, format, vintage, Wine, wine style, etc.)
  • Insert the offer into the shopping cart and confirm the shopping cart contents by pressing the button ' Go to checkout '
  • Create a customer account or sign up with email and password for customers already registered
  • Entering or selecting the Billing­ And delivery address and ability to leave a message to order
  • Confirm the inputs by pressing the button ' Go to checkout '
  • Selection of shipping method for the delivery address entered
  • Confirm the inputs by pressing the button ' Go to checkout '
  • Selection of payment method, review and processing of the order and all inputs by pressing the ' order payment subject '
  • We confirm receipt of the order immediately by an automatically generated e-mail (confirmation of receipt). This does not yet constitute an acceptance of the offer. The acceptance of the offer is made in writing, in text form or by sending the ordered goods within one week.

The customer can ' order payment ' by pressing the ' payment ' button before sending the order in a binding manner

  • Before confirming the entries by pressing the button ' Go to the checkout ' as well by pressing the button ' go back ' to the website where the information was collected and correct input errors
  • According to the control of its information, the "Back" button they contain in the Internet browser to get back to the website where the information was collected and correct input errors
  • Cancel the order process by closing the Internet browser

We will send you the order details and our terms and conditions valid at the time of ordering by e-mail. You can also use the current terms and conditions at any time at http://vio-vino.eu/de/agb View.

Orders can be placed in addition to the Shop­System Also via remote communication tools such as E­MailPhone, fax and, if applicable, contact forms are submitted, which means that the order process at the conclusion of the contract includes the following steps:

  • Call to the order hotline/transmit of an order via remote communication means such as E­Mail, phone, fax and, if applicable, contact form
  • Confirmation mail that order has been received

The contract will be concluded with the sending of the order confirmation.

We will send you the order details and our terms and conditions valid at the time of ordering by e-mail. You can also use the current terms and conditions at any time at http://vio-vino.eu/de/agb View.

Contract

For consumers, the contract may be subject to recurring/permanent services. In these cases, the contract will be concluded indefinitely (unless otherwise agreed). Each Contracting Party has the right to terminate the contract with a period of 14 days without giving reasons.

The right to extraordinary termination for good cause, in particular the repeated breach of the main contractual obligations, remains unaffected. The cancellation is only effective if it is made by means of a clear explanation (e.g. E­Mail, fax or a letter sent by post).

Ownership

Until full payment is made, the delivered goods remain the property of the provider.

Reservations

The provider reserves the right to provide an equivalent service in terms of quality and price. The performance presented in the shop is exemplary and not the individual, relevant performance in accordance with the contract. The provider reserves the right not to provide it in the event of unavailability of the promised service.

Prices, shipping costs, return costs

All prices are final prices and include the statutory sales tax. The minimum order value, shipping costs or shipping allowances as well as Limits If shipping costs are not charged, please refer to the document "Shipping Costs."

If there is a right of revocation and is made of this use, the customer shall bear the costs of the return, unless previously a cost assumption has been promised by the provider.

If the customer is an entrepreneur and has registered as such and legitimized himself with the relevant documents, there is the possibility to access prices without statutory sales tax and shipping costs.

Vouchers

Redeeming vouchers issued free of charge ("Action vouchers")

Vouchers issued free of charge by the provider as part of promotions with a certain period of validity or for certain products, which cannot be purchased by the customer ("Action vouchers" below) can only be purchased in the online shop The provider and only be redeemed in the specified period or products.

Individual products and/or product groups may be excluded from the voucher action if there is a corresponding limitation from the contents of the action voucher.

Promotional vouchers can only be redeemed before the order process is completed. A subsequent settlement is not possible. Only one promotional voucher can be redeemed per order at a time.

The value of the goods must correspond at least to the amount of the promotional voucher. Any remaining balance will not be refunded by the provider.

If the value of the promotional voucher is not sufficient to cover the order, one of the other payment methods offered by the provider may be chosen to pay the difference.

The balance of an action voucher is neither paid out in cash nor interest.

The promotional voucher will not be refunded if the Customer Returing all or part of the goods paid for with the promotional voucher within the scope of its legal right of revocation.

Redeeming purchased vouchers ("Value vouchers")

Vouchers purchased by a customer (' Value vouchers ') can be purchased both in the provider's online store and through other remote communication tools such as E­MailPhone, fax and, if applicable, contact forms and personal pickup.

For the purchase and use of vouchers, the regulations and restrictions apply in accordance with the applicable terms and conditions (terms and conditions) of the provider.

The buyer buys vouchers with a defined face value and is entitled to Itself Or to transfer it to a self-selected recipient. In the event of a transfer, the buyer is liable for the recipient of the voucher to accept the terms of the purchase agreement, including the terms and conditions (terms and conditions) of the provider.

If the holder of a voucher requests a payment of the nominal value instead of crediting a purchase or use of offered services, the provider is entitled to do so, while withholding a processing fee amounting to a rate of 20 % of the face value. The payout is made solely by bank transfer.

The value of the goods must correspond at least to the amount of the voucher. Any remaining balance will be paid out by the provider, subject to a processing fee of 20% of the remaining balance. The payout is made solely by bank transfer.

If the face value of the value voucher is not sufficient to cover the order, one of the other payment methods offered by the provider can be chosen to pay the difference.

The balance of a voucher is not interest.

If the Customer The goods paid for with the voucher return in whole or in part under his legal right of revocation, he has the choice between a refund as a voucher or payment of the balance, while withholding a processing fee equal to a rate. 20% of the balance. The payout is made solely by bank transfer.

Payment

The customer has only the following options for payment: Preliminary transfer, payment service provider (PayPal), Mastercard/Visa (via PayPal Plus), SEPA direct debit (via PayPal Plus) and Cash on pickup. Other payment methods will not be offered and will be rejected.

The invoice amount Is In the case of advance transfer Via E­Mail Sent That contains all the details for the transfer. The customer is obliged to deposit or transfer the reported amount to the account specified on the invoice within 3 working days of receipt of the invoice.

When using a trust service/payment service provider, it allows the provider and customer to process payment with each other. In doing so, the trust service/payment service provider forwards the customer's payment to the provider. For more information, please visit the website of the respective trust service/payment service providers.

The invoice amount can also be paid in cash by appointment in the provider's premises, also deducing the shipping costs put in the approach.

When paying by credit card, the customer must be the cardholder.

The credit card is charged after the goods have been shipped.

Payment is due from the invoice date without deduction. The customer only defaults after a reminder. A right of retention of the customer, which is not based on the same contractual relationship, is excluded.

The offsetting with the customer's receivables is excluded, unless they are undisputed or legally established.

Delivery

The goods will be shipped immediately after confirmed receipt of payment. Shipping takes place on average after 2 days at the latest. The provider undertakes to deliver no later than on the 7th day after the confirmed receipt of payment.

The standard delivery time is 2 working days for receiving country Germany and 4 working days for all other reception countries offeredIf nothing else is stated in the article. The provider will either ship the order from its own warehouse as soon as the entire order is in stock there or the order will be sent by the manufacturer as soon as the entire order is in stock there. The customer will be informed of any delays immediately.

If the supplier is not responsible for a permanent impediment to delivery, in particular force majeure or non-delivery by its own suppliers, even though a corresponding cover transaction has been carried out in good time, the supplier has the right to To resign a contract with the customer. The customer will be informed of this immediately and receive services, in particular payments, will be refunded.

Ensure

Consumers are entitled to a legal right to liability under the relevant provisions of the Civil Code (BGB) for the services offered. If this is deviated from, the warranty is governed by the provisions in the Terms and Conditions (Terms and Conditions) that have been drawn up for this purpose.

If the customer is an entrepreneur, the warranty period for new goods is limited to one year.

The supplier is granted the right to choose between a refund or a new delivery if the goods are new goods and the customer is an entrepreneur.

This does not apply to claims for damages by the customer for injury to life, body, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the contract objective. This also does not apply to claims for damages after grossly negligent or intentional breach of duty on the part of the provider or his legal representative or vicarious agent. In addition, the legal provisions apply.

Guarantees

The Shop operator Offers consumers a voluntary indulgence­-Guarantee: If a wine does not taste, we offer within 3 months of purchase the possibility of returning unopened bottles and credit of the pro rata purchase amount minus any shipping costs incurred. For details and processing, please contact us by phone or email.

Sensory errors (cork/TCA, board, Böckser, etc.) cannot be guaranteed in the industry, as cork errors in particular pose an unavoidable risk, for which the producers do not take any guarantee either. On a case-by-case basis, we are happy to check your case for goodwill.

Cancellation

Withdrawal For consumers

As consumers, they have the right to revoke this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day

  • In the event of a purchase agreement: In which you or a third party named by you, who is not the carrier, have taken possession of the last goods.
  • In the case of a contract for several goods ordered by the consumer as part of a single order and delivered separately: You or a third party named by you, who is not a carrier, have taken possession of the last goods. In the case of a contract for the delivery of a product in several partial consignments or pieces: In which you or a third party named by you, who is not a carrier, have taken possession of the last partial consignment or piece.
  • In the case of a contract for the regular delivery of goods over a specified period of time: In which you or a third party named by you, who is not a carrier, have taken possession of the first goods.

When several alternatives come together, the last time is decisive.

To exercise your right of revocation, you must give us (Vio Vino – Wine Import & Trade e.K., Uwe Krummenoehler, Scheffelstrasse 10 77833 Ottersweier + 49 (0) 7223 – 9150891 info @ Vio­Vino.eu) by means of a clear explanation (e.g. E­Mail, fax or a letter sent by post) about your decision to revoke this contract, Inform. You can use the attached "pattern revocation form," but it is not mandatory.

In order to respect the revocation period, it is sufficient that you send the notice of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation

If you withdraw from this contract, we will have provided you with all the payments we have received from you, including delivery costs (with the exception of the additional costs arising from your reasonable delivery of a different type than the one offered by us. Have chosen standard delivery) to repay immediately and no later than fourteen days from the date on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless you have expressly received something Other Agreeing; Under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You have the goods immediately and in any case no later than fourteen days from the day, Where you inform us about the revocation of this contract, to Vio Vino – Wine Import & Trade e.K., Uwe Krummenoehler, Scheffelstrasse 10 77833 Ottersweier + 49 (0) 7223 – 9150891 info @ Vio­Vino.eu to send us back or hand over. The deadline is met if you send the goods before the expiry of the fourteen-day period.

You bear the direct cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to a handling of them that is not necessary to check the nature, characteristics and functioning of the goods.

End of revocation instruction

Revocation form

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Pattern revocation form

(If you want to revoke the contract, please fill out this form and send it back.)

To:

Vio Vino – Wine Import & Trade e.K.

Scheffelstrasse 10

D-77833 Ottersweier

Email: Info@Vio-Vino.eu

By means we (*) revoke the contract concluded by mir/uns (*) for the purchase of the following goods (*)/The provision of the following service (*)

_____________________________________________________

Appointed on (*)/Get on (*)

__________________

Name of consumer's/shelf (s)

_____________________________________________________

Address of consumer/Union (s)

_____________________________________________________

Signature of consumer's/must (s) (paper only)

__________________

Date

__________________

(*) Distant incorrect.

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Minors

Vio Vino – Wine Import & Trade e.K. concludes contracts for deliveries exclusively with (a) indefinitely businessable natural persons who have reached the age of 18 and b) legal persons residing or domiciled in Germany or one Member State of the European Union. By accepting the terms and conditions, the buyer confirms that he is of legal age (over 18 years old).

We would like to point out that parcels are generally only handed out to more than 18-year-olds, as a result, the buyer must ensure that only full-year-olds receive the delivery during delivery. In addition, there is no shipping to packaging or parcel stations.

To the extent that non-adult persons placed orders stating false facts and/or without permission from their Concern-or initiate proxies entitled to represent adult managers, Vio Vino – Wine Import & Trade e.K. revokes these contracts in principle as a preventive measure in accordance with § 111 BGB.

Disclaimer

Claims for damages by the customer are excluded, provided that for the following reasons nothing Other yields. This also applies to the provider's representative and vicarious agent if the customer makes a claim for damages against these claims. Excluded are claims for damages on the part of the customer for injury to life, body, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the contract objective. This also does not apply to claims for damages after grossly negligent or intentional breach of duty on the part of the provider or his legal representative or vicarious agent.

Abdication and pledging ban

Claims or rights of the customer against the provider may not be ceded or pledged without his consent, unless the customer has demonstrated a legitimate interest in assignment or pledging.

Language, jurisdiction and applicable law

The contract is written in German. The contract relationship will be further implemented in German. Only the law of the Federal Republic of Germany applies. This applies only to consumers to the extent that this does not restrict any legal provisions of the State in which the customer is resident or habitually resident. The place of jurisdiction is in the event of disputes with customers who are not a consumer, legal entity under public law or Public­Legal Special assets, seat of the provider.

Privacy

In connection with the initiation, conclusion, processing and repayment of a purchase agreement on the basis of these terms and conditions, data is collected, stored and processed by the provider. This is done within the framework of the legal provisions.

The details are listed in the Privacy document. http://vio-vino.eu/de/datenschutz

Data protection officer: Uwe Krummenoehler, Scheffelstrasse 10, 77833 Ottersweier, + 49 (0) 7223 – 9150891 info @ Vio-­Vino.eu

Salvatory clause

The invalidity of any provision of these Terms and Conditions has no effect on the effectiveness of the other provisions.

Implementation of the Odr­Directive Online­Dispute resolution Article 14 (1) of the ODR­Vo

The European Commission provides an online dispute resolution (OS) platform, which you can find under http://ec.europa.eu/consumers/odr/. We are not obliged and unwilling to participate in a dispute resolution procedure before a consumer arbitration board.

Final provisions

If you are an entrepreneur, German law applies to the exclusion of the UN right to purchase.

If you are a merchant within the meaning of the Commercial Code, a legal entity under public law or a public-law special asset, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.


References: 

Terms and Conditions prepared via the Generator of German Lawyers ' Hotline AG

Privacy policy By eRecht24, the portal to Internet law by attorney Sören Siebert, 

Trusted Shops Legal text in cooperation with Wild Beuger Solmecke Lawyers